Best Choice Automotive – Reviews

Edmonton’s – Best Choice Automotive Ltd

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Thank you, from Gord, Josh, & the Best Choice Automotive Team

Best Choice Automotive – Edmonton auto repair reviews on Google

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AMA Approved Edmonton Auto Repair Facility
780-466-8244
Edmonton automotive repair shop Reviews
South Edmonton – 9 automotive service bays

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Best Choice Automotive

Best Choice Automotive

4.7

Based on 166 reviews

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Zach Goodsman

23:41 05 Jan 23

I cannot say enough great things about this location. We have had to deal with first choice a couple of times now, and the experience is always pleasant. They are knowledgeable, friendly, reasonable,... and their customer service is second to none. I refuse to go to any other mechanic.read more

R. E.

18:47 02 Dec 22

I've been coming here for a couple years now and they always treat me right and take excellent care of my vehicle. The customer service is top notch and they know that building a strong professional... relationship with customers is key. Long story short, they really are the best choice!read more

Brittany Carr

00:53 14 Sep 22

Brought my car in for an out of province inspection. They were prompt, polite, up front with the cost of the inspection, communicative, and even sourced some needed parts from a wrecker for me... instead of just ordering straight from the dealer for convenience, which I consider going above and beyond and saved me a significant amount of money. I am very happy with the service I recieved and would definitely go back if I needed work done in the future.read more

Prashant Bapuji

14:26 30 Aug 22

As the name, they provided best repair for my ford edge coolant leak. Very professional. I'm glad i choose them to fix my car. Great job Team !!

Sora Kiseki

04:54 24 Aug 22

I was relying on the Google Reviews to find honest and reliable shops for my needs. However, this one is a bad one. I wonder why there are still so many great reviews...Can the shop delete bad... reviews or maybe just negotiated with the people who put on bad reviews so that they can remove them?I went in for a pre-purchase inspection. It was for an old Subaru Forester. This shop told me that the vehicle is in great shape even with almost 200,000 km on it. I was so happy and purchased that vehicle right away. However, after the first a couple weeks of driving, when I went into another shop for an oil change, they told me that the head gasket was leaking...the repair was quote for about $3,600...If Best Choice Auto could have caught this issue during their 200 points inspection, I would not have to hit by this huge repair bill...read more

Doug Wagstaff

03:29 23 Aug 22

Daughter's car shocks went on HWY 2 and just inside the city blew a tire too, AMA towed to Best Choice Auto - 200 km from home on the Sunday of a long weekend - did not have much choice. It could not... have been a better referral! Come Tuesday we had to handle it all over the phone. Gord and Josh were great. Honest. Fair. Excellent customer service. A very positive experience. Highly recommend Best Choice Automotive!!read more

TS Owen

17:46 28 Jul 22

Josh takes care of my '09 Subaru like it was new, gives me appointments and checks her out while he's fixing what I brought her if for. He's an old time mechanic familiar with with present time... equipment. I trust him and appreciate how he looks after my car and me, if I'm a bit late or have to rebook. The name fits: Best Choice Automotive.read more

Kelsey Murphy

20:36 15 May 22

I came here after a recommendation from my Dad. They are great, honest and very thorough with everything they do. I’ve been hard on my vehicle and they fixed it with no issues and put up with my... weekly calls of concern. I would recommend them to anyone who is needing their vehicle serviced. Thanks guys!read more

Nikki Labatiuk

05:17 11 May 22

I was referred to Best Choice by a couple of friends and am so happy with the service here! They scanned my car because of that pesky “check engine light” and called me asap about what needed to be... done. They were so fast, honest, and kind. I’ll be coming to Best Choice for future auto needs and will definitely recommend to anyone.read more

Alexa Chicoma Jugo

17:21 29 Mar 22

Went in for replacement of my brakes and rotors and to get a quote on tires. While my car was in, they found out that other parts also needed to be replaced. Spoke to Josh on the phone about... everything and he provided a very thorough and detailed report with pricing and why things needed to be done. Customer service overall at this shop was amazing and I will definitely be coming back!read more

Corina Waldie

19:11 03 Mar 22

We’ve been taking our cars to Gord and Josh for a few years now and they are amazing. Honest and upfront about what needs to be done vs what can wait, which as non car people we fully appreciate.... Also do the work on time and for a good price too. If they can’t fix something, they’ll tell you next steps. I trust both of them implicitly (which isn’t something you can typically say about many mechanics in my experience)I highly recommend Best Choice to anyone who is looking for a place to take their vehicles for repair or maintenance - 10/10read more

John Tucker

23:34 06 Feb 22

Great family business. Very honest and fair. Excellent work.

AznChaos

15:46 08 Dec 21

Took my car in since my splash shield was falling down. Arrived at 8am and they had it fixed by 8:30am.I've taken my car in for other work as well and they've done a really good job. They are... honest, very helpful and do a great job. I can't recommend them enough.read more

Gina Goldie

03:51 20 Nov 21

It’s amazing to find a shop like this in the city. I had flown in the day before and was trying to drive home (480 km away), but had discovered a large piece of shielding dragging off the... undercarriage of my car. Not only did this shop fit me in immediately, but then they refused to charge me as it only took them a couple of minutes to pull it off. I was absolutely blown away and so grateful. A big thanks to the special team at this shop.read more

Ryan

22:39 19 Nov 21

Been here a few times now, always find them to be up front and honest - 5 stars

Zee

02:34 31 Oct 21

Best place for all your automotive repair needs. Honest, knowledgeable and competitively priced. Family owned and run.

Mike Leoppky

05:07 12 Oct 21

My family and I have been going here for years. Anytime someone mentions needing a mechanic, these are the guys I recommend. Hands down the most honest, down to earth, and skilled mechanics in the... city. They are fast and professional and always make sure you understand what needs to be done vs what can be done. Their prices are fair and you will never leave feeling like you’ve in any way been taken advantage of.This is one business that lives up to their name!read more

Alaina Sargent

18:51 09 Oct 21

Friendly staff and reasonably priced. Gord was very pleasant on the phone and greeting in shop. Quoted $220 to replace power steering pressure line hose and came in at $189. Didn't try to upsell... services. Gave suggestion but no pressure. Will definitely be back!read more

Tia Martineau

00:33 01 Oct 21

These guys are so helpful! Helped me get a good price on a costly repair they went out of their way to help a student out. 10/10 would recommend!! 🙂

Szewei Wong

19:25 15 Sep 21

I wanted to thank the mechanics at Best Choice Automative for their honesty and for their excellent customer service. I was lied to by Midas next door about my front brakes needing immediate... replacement and these guys gave me the correct measurement of my brakes and told me I wouldn’t need them replaced for at least another year or two. I will be going here for any car repairs from now on!! I highly recommend this shop!read more

Kimberly Villanueva

22:00 12 Aug 21

Family owned, local repair shop. I've been there a couple of times now and they've always been very clear that they do unnecessary work. I appreciate that aspect of this company. I've always been... very happy with their work.read more

S.Bro's LTD

17:01 11 Aug 21

Great shop. I just called regarding a service on my AC and he referred me to someone who would suit my situation best

Jessica Stone

19:07 30 Jul 21

I’ve never had great luck with mechanic shops. When I took my car in for some work I was blown away with the great customer service and the work done to my car. Was schedule to get my cv joints... replaced as that was what was shown on my inspection. After speaking with them, I was informed it was just a bracket that would need to be replaced. Saved me a lot of money and they were very accommodating with updating me on my car. I would highly recommend this shop and will continue to go back!!read more

Adele Dobler

13:05 26 Jul 21

Very good mechanic. They helped me out with an out of province inspection and were really good about getting the repairs done for the best price and they're really friendly. Thanks!

Paul Watson

23:59 24 Jul 21

An excellent location for your automotive needs. The staff is knowledgeable friendly and upfront about everything. Pricing is average, but the service is what makes this place stand out.

RJ Chambers

18:42 01 Jun 21

I have been to Best Choice many times since living in the Edmonton area and it is now the only place I will take my car. All of the staff are friendly, professional, and honest. The first time I went... in, I thought I needed my brakes done as I was getting some squeaks in the front end. They cleaned out the gravel that was scaping on my brake pad and told me I could easily hold off for another few thousand miles before I spent the cash on a brake job. I have been back multiple times and have always received the same quality and honest care. They are always within the time frame they have quoted unless they cannot get the part right away (which they always communicate as soon as they know). All in all, the best mechanic I have ever used!read more

rudy laagland

20:03 10 Mar 21

Great service very knowledgeable staff I would recommend to everyone that has any automotive problems to go see those guys thank you for the great service

Robert TerBerg

01:15 26 Feb 21

Gordon is very knowledgeable and honest with interpreting scan codes. He follows on with economical solutions.

Nicole Constantine

22:49 15 Jan 21

The Best Choice team identified a problem on my Jeep Cherokee that I wasn't aware of before it became a bigger issue and got it fixed right away. Service was fast, efficient and friendly. Thank you

Holly Green

16:12 16 Oct 20

These guys will NEVER steer you wrong.They are the most genuine and honest mechanics I have ever met. Their work is always outstanding as well as good prices.

Jordan Schroder

15:35 02 Oct 20

Honest communication and quality of work are second to none. We have recommended them for years to clients, friends and other family.

A Google User

01:39 13 Sep 20

This shop has always done well on recommendations and work for me

N Cousins

00:01 06 Sep 20

Gord and Josh are awesome at what they do. The few times I have had to get AMA to tow me, the driver says, oh I have heard those guys are good. And he is right, they are.

Garth Wells

02:17 03 Sep 20

Very much appreciated the fast friendly service with useful info and advice from both Josh and Gord.

Andy Vair

23:09 24 Aug 20

Knowledgeable, helpful, and courteous staff who took the time to explain their suggestions. Identified the issues and split them into 2 categories: Safety (need to do now) and Maintenance (can wait)... instead of overwhelming us with a huge list. We trust their diagnosis, we trust their work, and we will definitely return and recommend them to our friends & family, thank you again Best Choice Automotive!read more

Nicole Woods

15:33 22 Aug 20

I lost the power steering in my SUV and brought it to best choice. I didn’t know anyone at the shop and they provided me with great drop off/pick up options so I did not have to miss any work. I am... used to being treated like a number when I take my vehicle anywhere and I can tell you I WILL bring my SUV back here should I need more work. The guys were very genuine and got my car fixed very quickly for me. At no point was I waiting and wondering what was going on. Thank you so much, I am extremely happy with the service!read more

Adam Klassen

22:45 23 Jul 20

If you guys need an auto body shop for your cars would highly recommend best choice auto. I just got my out of province inspection for my vehicle there and it was very cheap and hassle free! Josh got... it done quickly and without me having to pay for unnecessary fees. I will definitely come back here for any car related issuesread more

David Kinloch

19:23 23 Jul 20

I have taken my vehicles here for years, and they are honest, reliable, timely and friendly.

Heather

14:03 15 Jul 20

I'm very impressed with the honesty and intergrity that I fiund at this shop. I will go back when my car has an actual problem.

Jean Bruneau

05:31 23 Jun 20

awesome service, polite and social, good price, anytime i will let them my vehicle

Leann Zohar

04:41 17 Jun 20

Very friendly, we recieved quick reliable service with fair price

Dave Sheard

20:47 07 Jun 20

They tightened my loose wheels installed by myself and did not charge me. They were happy I was safe.

Laura Gee

21:08 03 Jun 20

After calling around to multiple places to get my brakes replaced I was getting discouraged as the prices varied ridiculously. I came across Best Choice and not only was the price decent compared to... the rest but the quality of service right from the first phone call with Gord really sold it! I brought my car in and the customer service with Josh was amazing. When I picked up my car they showed me what they fixed and answered my questions so that I understood what they were talking about. Josh and Gord really went above and beyond and really put my mind at ease. They now have another loyal customer!read more

Gareth Marklinger

04:41 22 May 20

Only place I take my 2 vehicles now they are great and friendly. If you want great service this is definitely the place to go.

Selleck Stoddard

00:05 15 Mar 20

Midas told me my brakes needed servicing for 350 bux. I said ok and when I went to pay i asked what all they did to them. They took them apart and cleaned them. Ever since I started going to best... choice a few years ago they never tried to rip me off like most mechanics out there.read more

Kelly Sikora

18:21 25 Feb 20

This was my first time using Best Choice. I needed an Out Of Province Inspection on my car. I’ve had many of these over the years and was expecting the worst as usual, some story about work that is... needed, inflated estimates and the normal money grab!! But that isn’t what happened, these guys were quick, professional, did the inspection and there were no surprises. I’m impressed and I’ve found my new go to shop! Thank you for being an honest and fair shop.read more

Angeline Schumaker

14:53 19 Feb 20

I have taken my vehicle into best choice several times over the years. They have excellent customer service. Very honest and went the extra mile on several occasions to make me a happy customer.... Would highly recommendread more

Jodi Rueger

05:35 18 Jan 20

Did a great job, communicated well, and even had my car warming up for me when I arrived to pick it up in -35 C. Love these guys

Holly Ackles

21:17 01 Dec 19

Best mechanic we have ever had. Fair prices and very honest about the work that actually needs to be done. Would strongly recommend to anyone!

Richlove Pherodin

22:21 14 Nov 19

- Nice people - Although every shop has inflated shop rates and cost of parts, I find Best Choice Automotive to over inflate them- Inspections are great, if you ever want to bring your vehicle in... for inspection, do so, but do your research and see what really needs to get done, I have found there inspection to be very picky on components, and components that are functioning just fine, they recommend changing and do write it into the work order, so again do your research and ask to visually see the components they 'recommend' replacing - If you are okay with spending big money on your vehicle then go to these people - If you are living paycheck to paycheck then I would not recommend these people and would recommend shopping around for the right 'shop rate'read more

K S

16:44 28 Oct 19

After trying out a cheaper alternatives, I can say for certain that there is a big knowledge & skill difference between low and high tier mechanics. I suspected there was an issue with my parking... break. The mechanics at Best Choice were able to diagnose and fix all the issue I was concerned about. Turns out the cables were loose. My only hesitation is 7 months later, the parking break seems to be acting ip again. Could be normal wear though.read more

RK Metcalf

23:45 25 Oct 19

Reliable service and advice on vehicles of all types.Recently bought a new vehicle and when it came time for it’s first servicing, i just couldn’t take it to the dealership as I just didn’t feel... comfortable doing so. I have been using Best Choice for years and I trust them completely based on my experience with them. I’m happy to continue having my vehicle serviced at Best Choice. A note for anyone wondering, you can have your vehicle warranty needs met by going to someone other than the dealership(s), just keep your records supplied by Best Choice and you’re good.read more

Glory Rusnell

21:32 22 Aug 19

I have been using Best Choice Automotive for several years now and they are, by far, the BEST auto mechanic I have ever been to. They are honest and reliable and go the extra mile for their... customers. Twice I have had problems with my vehicle that they discovered were small issues - a loose oil filter and a check engine light that needed to be cleared - and they resolved the problems at no charge. Their honesty and dependability are rare qualities in this day and age. Many thanks to the owner and staff - I am a customer for life!read more

Britney Williams

01:20 07 Aug 19

Had to tow my car in for a rad leak and it was promptly diagnosed and fixed for a reasonable price. They quoted and diagnosed other work to be done at a later date. Super polite and prompt staff. I... will definitely bring my car back to them.read more

Clare Wilson

22:34 19 Jul 19

It was great dealing with Josh and Gord. Top notch mechanics. Thank you very much for fixing my old hunk of junk!

Mow V

19:51 30 Mar 19

I needed an inspection done for a used truck that I was considering purchasing. Very glad I spent the money on their inspection service, because it turned up a few costly problems that would have... added around $3000 to the cost of buying. Gord and Dave were pleasant, flexible, and easy to deal with, and also willing to help fit me in on short notice twice. The inspection was thorough. They test-drove the vehicle and gave me detailed feedback over the phone, then promptly emailed a pdf of the full detailed report. The price of the inspection was affordable. The only way I might see for them to improve would be to bundle a more detailed engine analysis with the inspection, but I understand that a cheap yet satisfactory method of offering this service is not available to garages. As it stands they can do a more detailed engine inspection but it would cost more. The inspection details were not related to me directly by the tech who performed the inspection, but I did feel confident that if I'd imposed upon them they would have happily put the tech on the line. I did feel comfortable that a good understanding of the inspection issues were relayed to me, and everyone I talked to seemed knowledgeable and trustworthy.read more

Tammy Robertson

15:58 01 Mar 19

Got my out-of-province auto inspection done on this place and everything was a breeze. Gord really took his time to explain everything to me (I don't know anything about cars) and what needed to be... done. Couldn't be happier. I am so glad I chose Best Choice Automotive.read more

Clark Park

20:17 28 Feb 19

Best Choice Automotive is my go-to shop for everything car related. Gord and the guys really know their stuff, so I always know my car is in good hands. Highly recommend this shop.

Mike P

01:54 27 Jan 19

Took my car there for a pre-purchase inspection at the request of a buyer. Unfortunately they came up with a laundry list of questionable 'issues' with a car that just came off factory warranty such... as:1. 'Sun roof button intermittent' - yeah its 25 below and the sun roof is frozen shut geniuses. Suggested to buyer that there were non-existant electrical issues.2. Oil pan sweating - Oil pans aren't porous, thus they cant sweat oil - it a ridiculous idea and very astonishing that they, as mechanics, don't understand this concept. Maybe its because its 25 below outside and 20 above in your shop?3. Tires need to be replaced at the end of next year. - Wow. Great insight for the year 2021. Now the buyer wants me to pay for new tires.4. They claim it needs a new battery - and they can replace it for the paltry sum of $300. Only problem? The car starts just fine, even in 25 below...It doesn't need a new battery, which by the way, retails for $120 and takes 5 minutes to replace.5. etc. etc.Whats worse? They work bankers hours so I had to waste 2 afternoons to drop the car off and pick it up.In the end the buyer demanded that I split the cost of all these BS 'repairs' that weren't required, and ended up walking away from the agreement we had because of this bogus inspection, costing me the sale.I'd avoid this place at all costs and stick to a more reputable shop like the dealership who likely isn't trying to up-sell a bunch of garbage that isn't required.read more

Jenine Ouellette

01:55 22 Dec 18

I love this place. I'm a new car owner and never once did they try to up sell or take advantage of my lack of vehicle knowledge. They're straight to the point on what needs to be done and are so... incredibly polite. I was passed my withdrawal on my debit card unknowingly and I needed to get my car out before they shut down for the holidays, two weeks without a car. The employees must have seen the sheer panic and frustration on my face because as I was leaving to head back to work they suggested I go to bank to withdraw the money. The owner himself insisted to drive me to the bank. The shop stayed opened passed the closing time just help me out. They didn't need to do that they could have just said too bad and held my car till the new year, but they didn't. They went above and beyond to help me out and have a car for the holidays to be able to see my family who live out of town.read more

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